Frequently Asked Questions

• What are your check-in and check-out times?

  Check-in is after 4:00 PM, and check-out is by 11:00 AM. You'll receive access codes and detailed instructions after submitting your signed Rental Agreement. Housekeeping arrives promptly at check-out time, so please depart on schedule.

• Is there a minimum stay requirement?
  We require a two-night minimum. A six-guest minimum applies to The Preserve and Elkins Pass on weekends in June, July, October, and major holidays. Most major holidays require three nights. Full details are in our Rental Policies.
• What amenities are included in the cabins?
  All cabins include a full kitchen with dishes, cookware, coffee maker, blender, dishwasher (only at the Preserve Cabin), bed/bath linens (based on occupancy), starter supplies (coffee, paper products, trash bags, kitchen/hand soaps), and cleaning supplies. Smart TVs with streaming apps are provided—bring your own logins.
• What should we bring or what is NOT provided?
  Our cabins are fully equipped for basic needs, but bring personal toiletries (shampoo, conditioner, etc.), additional paper products if needed, food, beverages, and any special items (e.g., hiking gear, bug spray, fire starters, flashlights).
• How close are your cabins to the State Parks?
  The Preserve and Creekside cabins are within 2–5 miles of major state park attractions like Old Man's Cave, Conkle's Hollow, Rock House, Cedar Falls, Ash Cave, and Cantwell Cliffs. There are also nearby natural features within one mile of The Preserve and Creekside cabins, including Airplane Rock, Chapel Cave, Balance Rock, and a rock climbing/rappelling area. Our Elkins Pass Cabin is 2 miles from Tar Hollow State Park and approximately 16 miles from Old Man's Cave, Conkle's Hollow, Rock House, and other main attractions.
• Is there cell phone service at the cabins?
  Cell phone service in the Hocking Hills region can be spotty, so please plan accordingly. AT&T, Cricket, and T-Mobile generally work at The Preserve and Creekside cabins, but there is limited to no direct coverage at Elkins Pass. We provide free high-speed WiFi at all cabins, which supports WiFi calling as a reliable alternative.
• Do your cabins have phones, landlines, or traditional internet?
  Our cabins are designed for unplugging and reconnecting with nature, so there are no landline phones or traditional cable internet. However, we do provide free high-speed WiFi for streaming, browsing, and WiFi calling. We recommend leaving our contact number (740) 739-7878 and your cabin name with family/friends for emergencies.
• Do you have WiFi?
  Yes, we provide free high-speed WiFi at all cabins for streaming, browsing, and WiFi calling.
• What type of TV services do you provide?
  We have transitioned to smart TVs with Roku & Fire Stick and built-in streaming apps (e.g., Netflix, Hulu, Disney , Prime Video, etc.). Guests should log in with their own accounts—no cable or satellite TV is available.
• How do we get help if we have an emergency?

  In a true emergency, dial 911 from your cell phone—it will connect via any available tower/network. Each cabin has a Resource Book with instructions. For non-emergency issues during your stay, contact us at (740) 739-7878.
• Is firewood available?
  Yes, firewood is available for purchase at the cabins on an honor system (payment instructions provided on-site). Outside firewood: Prohibited pursuant to ODNR & Ohio law (do not bring firewood from outside the county).
• Do you allow pets?
  Dogs are welcome at Elkins Pass (up to 3) and Creekside (up to 2) cabins with a $20 per dog, per night non-refundable fee. No other type of pets are permitted at any of our cabins (such as cats, birds, etc.). No dogs are allowed at The Preserve. Unauthorized pets/dogs incur a $150 fee. Dogs must be supervised, cleaned up after, and not left unattended in a way that causes damage. Full pet guidelines are in our Rental Policies.
• Do you have any handicap-accessible cabins?
  No, we do not offer handicap-accessible cabins at this time.
• Is the water safe to drink?

  The Preserve and Creekside cabins are on well water, which is tested and safe to drink. Elkins Pass is on city water. Bottled water is always an option if preferred for drinking and cooking.
• Are there grocery stores nearby?
  Yes—several options are close by. For The Preserve and Creekside: Grandma Faye's (about 4 miles), Old Man's Cave General Store (farther on SR-664), and larger stores in Logan (Super Walmart, Kroger, Weaver’s Market & Deli off SR-664 or Chieftain Dr.). For Elkins Pass: Young’s Family Market in Laurelville (off SR-56), Hillside Amish Country Store (on OH-180), or Crossroads Meats in Adelphi.
• Are there gas stations in the area?

  For The Preserve and Creekside: Sunoco and Valero-Go Mart in Rockbridge (on US-33), plus Walmart, Kroger, and Speedway in Logan. For Elkins Pass: Sunoco in Laurelville.

Still have questions? For complete details on pricing, cancellations, damages, excessive cleaning costs, smoking, unauthorized guests, and other house rules, please review our Rental Policies. Feel free to contact us at info@CreeksCrossingCabins.com or (740) 739-7878—we're happy to help!