Frequently Asked Questions

• What are your check-in and check-out times?

  Check-in is after 4:00 PM, and check-out is by 11:00 AM. You'll receive access codes and detailed instructions after submitting your signed Rental Agreement. Housekeeping arrives promptly at check-out time, so please depart on schedule.

• Is there a minimum stay requirement?
  We require a two-night minimum stay. At The Preserve, June, July and October weekends require a 6-guest minimum, and major holidays require a 3-night minimum and 6-guest minimum. Full details are available on our Rates & Policies page.
• Can we have visitors at the cabin?
  Only registered guests are permitted on the property. Daytime visitors require prior approval from us. Approval is considered on a case-by-case basis, and an additional fee may apply.
• What amenities are included in the cabins?
  Both cabins include a fully equipped kitchen with dishes, cookware, coffee maker, toaster and blender; bed and bath linens based on occupancy; starter supplies such as coffee, paper products, trash bags and dish/hand soaps; cleaning supplies; smart TVs with streaming capabilities; and free high-speed WiFi. The Preserve also includes a dishwasher.
• What should we bring or what is NOT provided?
  Our cabins are fully equipped for basic needs, but we recommend bringing personal toiletries (shampoo, conditioner, etc.), additional paper products if needed, food and beverages, and anything specific to your plans—such as hiking gear, bug spray, fire starters and flashlights.
• How close are your cabins to Hocking Hills attractions?
  The Preserve and Creekside are ideally located for exploring Hocking Hills. Old Man's Cave, Conkle's Hollow, Cedar Falls, Rock House and other popular attractions are just a short drive away. Even closer are Airplane Rock, Chapel Cave, Balanced Rock and the Hocking State Forest Rock Climbing & Rappelling Area. Saltpetre Cave and Sheick Hollow State Nature Preserves are also adjacent to the cabins and may be explored with a free ODNR permit.
• Can guests explore the nearby State Nature Preserves?
  Yes! Saltpetre Cave and Sheick Hollow State Nature Preserves offer a wonderful opportunity to explore a quieter side of Hocking Hills. A free ODNR permit is required, so we recommend applying before your trip. Please see our Nature Preserves page for additional information, permit details and seasonal access restrictions.
• Do the cabins have WiFi, cell service or landline phones?
  Both cabins provide free high-speed WiFi for streaming, browsing and WiFi calling. Cell service throughout Hocking Hills can be spotty and varies by carrier, and there are no landline phones. We recommend enabling WiFi calling on your phone before your stay.
• What type of TV services do you provide?
  Our cabins have smart TVs with Fire TV Stick, Roku, and built-in streaming apps such as Netflix, Hulu, Disney+ and Prime Video. Guests should use their own streaming accounts and logins. Cable and satellite TV are not provided.
• How do we get help if we have an emergency?

  In a true emergency, dial 911 from your cell phone. Each cabin also has a Resource Book with helpful information and instructions. For non-emergency issues during your stay, contact us at (740) 739-7878.
• Is firewood available?
  Yes. Firewood is available for purchase at the cabins on an honor system, with payment instructions provided on-site. To help protect Ohio's forests, please do not bring firewood from outside the county.
• Do you allow pets?
  Creekside Cabin welcomes up to 2 well-behaved dogs, with no weight limit, for a $20 per dog, per night. No other pets are permitted. The Preserve is not pet-friendly. Dogs must be supervised, cleaned up after, and kept off furniture and beds. Full pet guidelines are included in our Rental Agreement.
• What are the roads and driveways like?
  Our cabins are located in a rural, wooded area of Hocking Hills and have gravel driveways. Roads can be curvy, and winter weather may create snowy or icy conditions. Please check the forecast before traveling and use extra caution during inclement weather.
• Do you have any handicap-accessible cabins?
  No, we do not offer handicap-accessible cabins at this time.
• Is the water safe to drink?

  Yes. The Preserve and Creekside are on well water that is tested and safe to drink. Bottled water is always an option if you prefer it for drinking or cooking.
• Are there grocery stores nearby?
  Yes. Nearby options include Grandma Faye's and Old Man's Cave General Store. For a larger grocery trip, you'll find Walmart, Kroger and Weaver's Market & Deli in Logan.
• Are there gas stations nearby?
  Yes. Sunoco and GoMart in Rockbridge are convenient to The Preserve and Creekside, with additional gas stations available in Logan.

Still have questions?

For complete details on rates, minimum stays, cancellations, registered guests and visitors, pets, and other important house rules, please review our Rates & Policies page. You can also contact us at info@CreeksCrossingCabins.com or (740) 739-7878—we're happy to help.